Watch as this street vendor in Istanbul turns a simple purchase of icecream into a memorial experience.
09 Saturday Apr 2016
Posted Experiences, Work
inWatch as this street vendor in Istanbul turns a simple purchase of icecream into a memorial experience.
07 Thursday Apr 2016
Posted Experience Economy, Experiences, Industry Chatter, microadventure, Work
inFind out about Icelandair’s buddy service Here
Good example of creating a valuable experience that helps differentiates the airline and provides that extra reason to visit Iceland.
Icelandair Stopover Buddies
06 Wednesday Apr 2016
Posted Experiences, Food Experience, Uncategorized, Work
inCan you have an enjoyable food experience that does not include eating.
Attended MADSYD on Sunday – and yes you can. Read Broadsheet’s report here Find out about the future of food from some of the big names of the food industry.
If you are unsure of who the people are a quick search will turn up all you need.
as a tip – Start with Chido Govera – she is one impressive young lady
05 Tuesday Apr 2016
Posted Assignment Two, Experiences, microadventure, Work
inCreate your own themed experience using the concept of Alistar Humpries Microadventure as a base has been the focus of the second assignment. Take something simple and prototype an experience that can be commercialised.
Here is an interesting example of a company that has done just that created a range of themed experiences out of walking. The Museum of Walking below is their description of what they do
We are a family run business that develops and delivers walking events. Our walks are mainly artist led, depending on the event you choose there will be a mix of drawing, bricolage and learning. Our focus is to be creative using walking as the art form. Participants come and explore an area, learn something new and develop skills. Group participation is fun and stimulating and you will be part of a walking performance. ‘The art is in taking part’ which we call ‘walking creatively‘.
We have been walking alongside artists, museums and landscape professionals and delivering walking experiences for over ten years. Let us guide you on a creative, reflective journey to explore art, look at artists work whilst walking. Guaranteed to stimulate the mind, the Museum of Walking shows many new directions to old ideas
24 Thursday Mar 2016
Posted Experiences, Industry Chatter, Servicescapes, Work
inThere are some things you never forget in life. Standing in front of Gaudi’s la Sagrada Familia at age 21 is one of those occasions in my life. I was in awe. It is truely an amazing building conceived from the mind of a genius.
Today standing in awe is not enough – as one of the top tourist attractions in the world the experience needs to be managed. This fascinating article explores the management of the la Sagrada Familia experience for the 3.5 million visitors the cathedral receives each year. Read Article Here
15 Tuesday Mar 2016
Posted Food Experience, Social Media, Work
inWhy did they not have jobs like this in my day? A Culinary Experience Officer – read the full story HERE
14 Monday Mar 2016
Posted Experience Economy, Work
inEver wondered why you have a unit like 200273? Read HERE an article from The Financial Express on the future of the economy of India. The experience economy is the future.
12 Saturday Mar 2016
Posted Work
inFind out a little more about working in the realm of customer experiences. Interview with Annette Franz on what she does Read here
22 Monday Feb 2016
Posted Work
inInteresting American article on some of the down sides of work inte service/experience economy. Read Here
25 Monday Jan 2016
Posted Experience Economy, Industry Chatter, Work
inHere is an interesting article Read Here written by Babs Harrison, Managing director of Phoenix based consulting company Babs Harrison and Partners that discusses how the hotel industry faced with the distruption of the sharing economy can use the principles of the experience economy to create a competitive advantage. Beating Airbnb with the “Experience Economy” is worth reading.