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200273 – Managing Service and Experience

~ Blog site for the unit 200273 – Managing Service and Experience

Category Archives: Uncategorized

Last day

30 Thursday Jun 2016

Posted by csheringham in Uncategorized

≈ 1 Comment

Last day at Uni – bring on retirement 🍾

It has been a steep learning experience

01 Wednesday Jun 2016

Posted by csheringham in Uncategorized

≈ 1 Comment

i started this blog for two educational reasons. To accompany the unit I was teachings, 200273 Managing Service and Experience, as a student resource that stood outside the formality of the Uni’s online unit site and personally to learn more about blogging. I found the process of blogging gratifying – what the students made of my ramblings….

But the unit has run its course and will be replaced by a new improved unit. So it is time to call an end to the posting to the blog. I am happy to let it sit here – it remains a valuable trace of my experience. So thanks to all those that took part in my journey through the world of the experience economy.

just remains to quote Douglas Adams

 

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Experience store

22 Sunday May 2016

Posted by csheringham in Uncategorized

≈ 1 Comment

This post is for Tim

Its all about the view

12 Thursday May 2016

Posted by csheringham in Experiences, Uncategorized

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Experience sitting in this swimming pool – very 😎😎😎

Food thinking

06 Wednesday Apr 2016

Posted by csheringham in Food Experience, Uncategorized

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What is the experience of food?

 

Here is a review with videos by EATER Read here

The Food Experience

06 Wednesday Apr 2016

Posted by csheringham in Experiences, Food Experience, Uncategorized, Work

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Can you have an enjoyable food experience that does not include eating.

Attended MADSYD on Sunday – and yes you can. Read Broadsheet’s report here Find out about the future of food from some of the big names of the food industry.

If you are unsure of who the people are a quick search will turn up all you need.

as a tip – Start with Chido Govera – she is one impressive young lady

Room with a view

05 Tuesday Apr 2016

Posted by csheringham in Assignment Two, Experiences, microadventure, Uncategorized

≈ 1 Comment

Just what should your accommodation experience be like? Should the room have a view?

 

Lonely Planet – 48 hours in Ho Chi Minh City

22 Tuesday Mar 2016

Posted by csheringham in Uncategorized

≈ 1 Comment

Good little story from the people at Lonely Planet on how best to fill in 48 hours in Ho Chi Minh City.

Read the story here

This would be great

18 Friday Mar 2016

Posted by csheringham in Design Thinking, Uncategorized

≈ Leave a comment

 

Service Design Thinking

12 Saturday Mar 2016

Posted by csheringham in Design Thinking, Uncategorized

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Good article that offers several key points on using service design thinking to improve the customer experience. Read Here

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