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200273 – Managing Service and Experience

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Category Archives: Food Experience

Container Experience

18 Monday Apr 2016

Posted by csheringham in Experiences, Food Experience, Servicescapes

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Canberra’s Westside container park – fun food court and very 😎

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Food thinking

06 Wednesday Apr 2016

Posted by csheringham in Food Experience, Uncategorized

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What is the experience of food?

 

Here is a review with videos by EATER Read here

The Shopping Centre Experience

06 Wednesday Apr 2016

Posted by csheringham in Experience Economy, Experiences, Food Experience, Industry Chatter, Servicescapes

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Shopping centres have been changing for a while – increasingly leisure is an important part of the retail offering.

This is the new roof top area at Westfield Kotara

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Nine restaurants border the stage area – live music three days a week.

The Food Experience

06 Wednesday Apr 2016

Posted by csheringham in Experiences, Food Experience, Uncategorized, Work

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Can you have an enjoyable food experience that does not include eating.

Attended MADSYD on Sunday – and yes you can. Read Broadsheet’s report here Find out about the future of food from some of the big names of the food industry.

If you are unsure of who the people are a quick search will turn up all you need.

as a tip – Start with Chido Govera – she is one impressive young lady

Appealing to the senses

25 Friday Mar 2016

Posted by csheringham in Experiences, Food Experience

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It is an easy concept to grasp – successful experiences should appeal to all five senses. Taste is often the hardest to engage – here is interesting article on how museums are using food not just as a focus for their display to engage with customers, particularly younger customers.

Read article here

Now here is a job

15 Tuesday Mar 2016

Posted by csheringham in Food Experience, Social Media, Work

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Why did they not have jobs like this in my day? A Culinary Experience Officer – read the full story HERE

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Coffee, your favourite magazine & London

14 Monday Mar 2016

Posted by csheringham in Experience Economy, Experiences, Food Experience, Industry Chatter, Servicescapes

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Just how many ways are there to create a differentiated coffee experience.

Here is the latest concept from the team that is Monocle a European styled magazine kiosk combined with cafe set off by the backdrop that is London.

Introducing kioskafe  Worth checking out the webpage just to download the amazing lists of available material from around the world – must say a bit impressed.

Here is how they describe the concept

The concept

A new project from the founders of Monocle: the perfect newsstand and coffee bar. Just launched in London’s Paddington, Kioskafé is not only a new addition to the neighbourhood surrounding one of Europe’s busiest transport hubs but a new retail model for busy travellers, magazine fans and lovers of coffee roasted by talented Kiwis.
Developed as a response to the shrinking news trade, the handsomely designed space is a celebration of print, putting the written word, fine images and crisp paper centre stage. In addition to delivering the best periodicals, Kioskafé also serves the best Allpress coffee and stocks essentials for those out on the road: toothpaste, Swiss undies, a spritz of cologne and good hair wax, among other things.

Gentrification

21 Monday Dec 2015

Posted by csheringham in Experience Economy, Food Experience

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In both the PG & UG planning and design units we discuss the concept of  gentrification, particularly the role the hospitality industry plays in the changing face of city neighbourhoods. This article on the role of Coffee & art plays in the changing face of a Miami neighbourhood demonstrates the power of the ‘coffee experience’.

Living Food

22 Thursday Oct 2015

Posted by csheringham in Food Experience

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Amazing food experience at the intersection of science, art and culinary practice. Would you eat these ‘living’ dishes?

Eat-Perience

21 Wednesday Oct 2015

Posted by csheringham in Experience Economy, Food Experience

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This short Korean video helps raise some interesting issues for students looking at the concepts of food experiences.

An easy starting point is what makes a food experience? From there it would be easy to look at, as is so often the case with high end eating or food as art, the morality of this type of eating when people are starving.

More interesting is the global nature of the video, Korean, found on FaceBook, featuring globally recognised chefssuch as Spain’s Ferrian Adria or Dutch Food designer Marije Vogelzang. The experience Economy identified by Pine and Gilmore was American centric but today largely driven by the Internet the nation state boundaries are being removed. For students maybe an important point is that the horizon has changed and so needs to their thinking. Globalisation is happening at a fascinating pace.

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