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200273 – Managing Service and Experience

~ Blog site for the unit 200273 – Managing Service and Experience

Author Archives: csheringham

Last day

30 Thursday Jun 2016

Posted by csheringham in Uncategorized

≈ 1 Comment

Last day at Uni – bring on retirement 🍾

It has been a steep learning experience

01 Wednesday Jun 2016

Posted by csheringham in Uncategorized

≈ 1 Comment

i started this blog for two educational reasons. To accompany the unit I was teachings, 200273 Managing Service and Experience, as a student resource that stood outside the formality of the Uni’s online unit site and personally to learn more about blogging. I found the process of blogging gratifying – what the students made of my ramblings….

But the unit has run its course and will be replaced by a new improved unit. So it is time to call an end to the posting to the blog. I am happy to let it sit here – it remains a valuable trace of my experience. So thanks to all those that took part in my journey through the world of the experience economy.

just remains to quote Douglas Adams

 

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Experience store

22 Sunday May 2016

Posted by csheringham in Uncategorized

≈ 1 Comment

This post is for Tim

Its all about the view

12 Thursday May 2016

Posted by csheringham in Experiences, Uncategorized

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Experience sitting in this swimming pool – very 😎😎😎

Commercial Microadventures

10 Tuesday May 2016

Posted by csheringham in Assignment Two, microadventure

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The focus of the second assignment was to prototype a potential commercial Microadventure. This web site 5to9 London is the retail face of Alistair Humphrey’s operation.

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The Experience Economy Explained

05 Thursday May 2016

Posted by csheringham in Experience Economy

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Two articles

04 Wednesday May 2016

Posted by csheringham in Experience Economy, Experiences, Industry Chatter

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interesting to look through my email feed each morning at what various consultants are talking about in relationship to the world of experiences. Two articles caught my eye this morning. Both relate directly to a tutorial exercise that seeks to understand the millennial generation persona and the how to create an experience that appeals.

The first article examines business opportunities give that  millennials have shifted their spending favouring experiences over goods Read Here

The second article looks at one such business opportunity being developed by an Indian start up HeadOut – an app that facilitates  the on demand purchasing of experiences Read Here

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Singalong movies

04 Wednesday May 2016

Posted by csheringham in Experiences, Industry Chatter

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What is your favourite movie? Like to sing along to the songs. This article explores the concept of a singalong movie experiences. Read Here

The Fan Experience

29 Friday Apr 2016

Posted by csheringham in Sporting Experiences

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Good article on the sporting fan experience Read the article here

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New Stadium

23 Saturday Apr 2016

Posted by csheringham in Servicescapes, Sporting Experiences

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FC Barcelona announce plans for a new stadium and an enhanced fan experience.

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