There are some things you never forget in life. Standing in front of Gaudi’s la Sagrada Familia at age 21 is one of those occasions in my life. I was in awe. It is truely an amazing building conceived from the mind of a genius.

Today standing in awe is not enough – as one of the top tourist attractions in the world the experience needs to be managed. This fascinating article explores the management of the la Sagrada Familia experience for the 3.5 million visitors the cathedral receives each year.   Read Article Here