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200273 – Managing Service and Experience

~ Blog site for the unit 200273 – Managing Service and Experience

Monthly Archives: February 2015

Eating…..

27 Friday Feb 2015

Posted by csheringham in Food Experience

≈ Leave a comment

How many meals have you had? How many of those meals were memorable? How many of those meals made you stop and think? How many of those meals would you classify as a ‘experience’?

Check out this video by the artist Minsu Kim who explores this notion of food as an experience.

Or maybe you would like to 3D print your own food.

An then there is this article.

The Future of Food

Or something more targeted

Game of Thrones dinners

Or then there is this article on what the Adria brothers are planning this is a space to watch.
Adria and Barcelona

What do you think? Leave a comment.

Experience What????

27 Friday Feb 2015

Posted by csheringham in Experience Economy

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What is this ‘Experience Economy’ about?

Well Joseph Pine ( the bloke that wrote the Textbook ) seems to understand a bit about it.

Worried about using iMovies?

27 Friday Feb 2015

Posted by csheringham in Assignment Two, iMovie

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I know it is a long way off but assignment two requires you to make a short iMovie. So students have already expressed some concerns. We are not filmmakers they protested.

Well relax – here is the 101 of filmmaking.

Should be no reason now why your inner Speilberg cannot shine.

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Week 1

26 Thursday Feb 2015

Posted by csheringham in Experience Economy, Social Media

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So welcome to week One in 200273 😊

Hoped you watched my welcome video (particularly the last bit – Sydney at its best)

So did we do anything except muck about?
Well…

That’s the quick summary and here is what it looked like.

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Some students are more glad than others that they signed the media release

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So things to go on with – a bit of the to do list.

Have a look at & follow this Blog (add some comments 😉)
Get on Twitter& follow the unit @200273exp
Down load the Textbook (start reading it)

Readings – so far there is two -📚
vUWS – get on, have a look – be amazed
iMovies – bring out your inner Speiberg

But the big stars are….

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Yes – we had a photo on Yammer, the internal UWS social media site, as part of a iPad initiative story. An yes one of those likes is from the VC.

So all in all a big week 😊

Who reads this Blog? – yes, you OS people

25 Wednesday Feb 2015

Posted by csheringham in Social Media

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I started this blog to accompany the unit 200273. It was all meant as a bit of fun – a place I could post too, learn about blogging, have a bit of fun and hopefully ( real glass half full stuff here) give some students a ‘better’ educational experience.

One of the things that fascinates me is the random people that find the blog from exotic places around the world. Like 😉


So if you find this post – are not doing the unit – please leave a comment on how and why you stumbled across this blog. Seriously I am interested.

Go on post a comment.

Microadventures WT?

25 Wednesday Feb 2015

Posted by csheringham in microadventure

≈ 1 Comment

What is a Microadventure????

Find Out Here 😎

Eating as Experience

23 Monday Feb 2015

Posted by csheringham in Food Experience

≈ 1 Comment

How is Hogs Breath Restaurant advertising their meals????

Know your customer

23 Monday Feb 2015

Posted by csheringham in Design Thinking, Experience Economy, Social Media

≈ Leave a comment

One thing that can up in the lecture this morning was the tracking of student use of things like vUWS and the blog. This tracking is incredibly useful in helping to understand your clients/customers/students – and eventually improving the student experience – interesting to see this email

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Text Book

21 Saturday Feb 2015

Posted by csheringham in Experience Economy

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The text is available online from a number of distributors and as a ebook is reasonably priced. Here is what Wikipedia has to say.

http://en.m.wikipedia.org/wiki/The_Experience_Economy

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A number of students have asked why an ebook rather than a proper book.

Happy to have Douglas Adams provide some of the answer.

The Invention of the book

Also watch this video by U.K. designer and illustrator Gavin Edwards.

Industry Chatter

21 Saturday Feb 2015

Posted by csheringham in Experience Economy, Industry Chatter

≈ Leave a comment

Wonder what industry makes of this experience stuff?
Here is a collection of short articles from numerious trade sources.

Scoop it file – Experience

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Or here

Flipboard File – Experience Economy

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