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200273 – Managing Service and Experience

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Monthly Archives: June 2014

This experience stuff is just not going away

24 Tuesday Jun 2014

Posted by csheringham in Experience Economy, Food Experience

≈ Leave a comment

With the exam over I am sure the last thing on everybody’s mind is “I wonder what new and interesting experiences are out there?”

Well it seem that this experience stuff is everywhere. Look what I found posted on FB this morning. Dinning in the Dark.

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Interesting article on the concept of ‘blind dining’ around the world.

https://www.finedininglovers.com/stories/blind-dinner-experience/

And for those wondering – yes the marking is progressing nicely.

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Memorabilia

23 Monday Jun 2014

Posted by csheringham in Exam, IPad

≈ Leave a comment

With that exam experience what were we thinking – or more importantly not thinking?
We should have mixed in a little memorabilia. Made a little money and enhanced the customer experience.

Maybe t shirts, tea spoons or a lovely snow dome.

Is anybody interested in a souvenir exam paper?

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The Marking has started

19 Thursday Jun 2014

Posted by csheringham in Exam

≈ Leave a comment

Put your iPad away – the history making exam is over. Time to celebrate.

While your off having a great time re-engaging in all those experiences you discovered during the semester the old dinosaurs have already plunged into the task of marking your words of wisdom. So go and have some fun – you deserve it and leave them to it.

Marking is in full swing. Don’t worry about your mark – it is in the good safe hands of your professional teaching team.

Tim

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Colin

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But just before you head off – can you answer the minion’s survey – it will really be a big help.

That Exam

17 Tuesday Jun 2014

Posted by csheringham in Exam

≈ 4 Comments

Big dog suggests it’s now bed time – tomorrow is a big day – so put away that Pine & Gilmore text and turn off the light.

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So enjoy the experience

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Good luck from Team Dinosaur

Microadventures

05 Thursday Jun 2014

Posted by csheringham in Assignment Two, microadventure

≈ 1 Comment

Well Alistair has final published his book on microadventures. It was released yesterday.

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Like a big kid I preordered it as an ebook ( could not wait for delivery) and downloaded it last night. It is a fantastic collection of his microadventures and advice on their planning or execution. It would have been a huge help to many groups in planning their own microadventures in assignment two.

I have already decided I will set it as a text for the unit next year. Coupled with the current text it should provide next year’s cohort with a rock solid grounding for the group assignment. Hopefully it should give a much wider range of ideas to draw from than was evident this year. One of the interesting aspects is the advice on overcoming the apprehension on stepping outside your comfort zone and the benefits of thanking this risk.

For those that are interested you can order it via:

microadventures – UK Amazon link

Any way it is the long weekend – time to grab the biviy bag and head off on a little adventure.

That Exam

04 Wednesday Jun 2014

Posted by csheringham in Exam

≈ 19 Comments

So it is that time of semester – assessments over, lectures done, text still not read and that sinking feeling that just maybe the exam will contain some tricky question you cannot bluff your way through. So have we got a deal for you.

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Yes that right a chance to ask one of the old dinosaurs a question that has being bugging you. So ask away. (Don’t ask over the long weekend – it’s adventure time and we won’t be on the net – 😱)

Easy questions ask here – for those really tricky hard questions that involve long complex answers

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Anyway it is important to remember

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