On of the biggest concern for many students is the relevance of what they are studying. So how relevant is the stuff you are studying in Managing Service and Experience? Good question.
We like to think it is very relevant (and fun)
Have a look at the following link to what I think is an absolutely fantastic and exciting concept.
Then check out the six finalists and their videos.
After looking at this – maybe, just maybe you will see some real world application to what we are talking about.